Privacy Policy

From clients: your name, business name, ABN, phone number, email address, and the invoices, contracts and other evidence you upload to support a recovery.

来自客户：您的姓名、公司名称、ABN、电话、电子邮箱，以及您为支持催收而上传的发票、合同及其他凭证。

About debtors: the contact details, business details and payment history you provide to us, together with information we obtain in the course of contacting the debtor.

关于债务人：您提供的联系方式、企业资料及付款记录，以及我们在联系债务人过程中获得的信息。

We collect personal information solely to provide commercial debt collection services: assessing recoverability, contacting the debtor, negotiating payment, reporting to you, and invoicing our commission.

我们收集个人信息仅用于提供商业欠款催收服务：评估追缴难度、联系债务人、协商还款、向您反馈进度以及开具佣金发票。

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and with the ACCC / ASIC Debt collection guideline.

我们依照澳大利亚《1988年隐私法》（联邦）、澳大利亚隐私原则及 ACCC / ASIC《催收指引》处理个人信息。

We never sell, rent or trade personal information. We disclose it only where necessary to carry out the collection you instructed, or where required by law.

我们绝不出售、出租或交易个人信息。仅在执行您委托的催收工作所必需或法律要求的情况下才会披露。

Information is stored on access-controlled systems, is available only to staff who need it for the matter, and is retained only as long as needed for the engagement or as required by law, then securely destroyed or de-identified.

信息存储于受访问控制的系统中，仅限处理该案件所需的人员查阅；保存期限以委托事务需要或法律规定为限，之后将安全销毁或去标识化处理。

You may ask us to access or correct the personal information we hold about you, or make a privacy complaint, by emailing info@smarterdollars.com or calling 03 4159 8888.

您可通过 info@smarterdollars.com 或致电 03 4159 8888，要求查阅或更正我们持有的您的个人信息，或提出隐私投诉。